| There is no cancellation fee for unconfirmed reservations. But a fee will be charged for the cancellation of a confirmed reservation (see reservation policies below). If a hotel does not apply their own regulations concerning cancellations ? if they are different from Koreahotel.com’s -, the reservation policies outlined below shall be applied to all reservations.
But if a hotel applies its own specific policy, the policy of the hotel will take priority over the policies outlined below. You should check the reservation policies and penalties outlined in the confirmation e-mail sent to you regarding this matter. |
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 Terms of cancellation and penalty |
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| ※Cancellation Policy can vary by the property. Please acknowledge the policy of each hotel from our website when you book through on-line. |
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※During the period of Yeosu EXPO 2012(May 12 - August 12, 2012), special penalties will be applied for cancellation or amendment.
Please contact us if you need to cancel a booking.
Based on working days (Mon. to Fri.)
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| Cancellation process |
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| Please send an e-mail under the title ‘Cancellation’ at the Hotel Inquiry page. You must specify the hotel name, guest name, and booking period. You can check your reservation status at the My Reservation page.
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| Reservation Amendment |
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If you should need to shorten your stay, we will refund your credit card for the unused room nights, unless the individual
hotel's policy requires that you be charged the full amount of your booking.
You must cancel the unwanted room nights with us, as well as the hotel receptionist, or you will not receive your refund.
Operation Hours for cancellation & change : Monday ~ Friday 09:00~18:00 (not on Sat, Sun and holidays)
Tel. : 82-2-6098-1122 Fax : 82-2-6098-1014 |
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Sunday May 20
/ Korea Local Time
